Designing One Good Scam
Do you think you could be scammed? Of course not…but I’ll let me in on a little secret. Scam artists are smart. They’re smarter than you and me and every year, people around the world lose billions of dollars to investment fraud. The Alberta Securities Commission (ASC), a regulatory agency which administers securities legislation in the province of Alberta, engineered its own investment scam. We constructed a complete social and digital history for a fictitious financier and investment company and drove Albertans to a lunchtime investment seminar at a Calgary hotel. Then midway through the packed event, we revealed our ruse.
AGENCY: Edelman
ROLES: Creative Direction, Art Direction
DESIGNER/ART DIRECTION: Dol C Imnamkhao
PRODUCTION: 403k Films
POST-PRODUCTION: School Editing
AWARDS: ADCC, Applied Arts, Marketing Awards, Silver Leaf Award
What goes into designing a scam?
We set out to test what does a perfect con looked like by using information provided by our client, online research into and performing our own surveys using paid Google Survey to test and confirm our perfect con artist, their background story and their brand identity.
What makes someone trustworthy?
Good looks? A healthy tan? British accent? Ivy League background? Best Selling Author? All of the above? We conducted a casting session and then tested which of the actors appeared most trustworthy. Once we had our actor, we then tested other details about his character; do glasses make you look smarter, which colour of tie says trust?
At the same time, we tested different first and last names, different company names, different logo and colour schemes. We even tested which font appeared to be the most trustworthy (it’s Baskerville).
TRUSTED SOURCES
People have a high level of trust when it comes to Google’s search results. A common behaviour is to Google someone you don’t know. We knew that getting our scammer at the top of Google search results was important to gaining our targets trust.
To do this, we needed a number of different places online and strategies to quickly rise the ranks which included a professional designed website, LinkedIn profile, social media handles, Reddit testimonials and a sold-out best-selling novel found on Amazon and eBay.
Using the red flags of investment fraud throughout the campaign, we promoted and held a fake real estate investment seminar featuring a fictitious financier and investment firm. Midway through the seminar, we revealed the con while sharing the story of an Alberta businessman who took his own life after being defrauded for more than $300,000. Together, the seminar and story demonstrated that investment fraud really could happen to anyone.
RESULTS
14 million media impressions; 1,293% over the target benchmark
60 media hits were generated; 500% over target
Coverage on Vice.com, CBC, National Post, Global, CTV and Bloomberg Views among others
Visitors to the ASC’s investor education website quadrupled from the previous period
Social media engagement was 612% over objective
Video views of campaign video 1,674% more than projected|
100% of media hits had a positive sentiment towards the campaign